Reservations

Being on time for your appointment is greatly appreciated so that you may receive your full service and our other clients are not inconvenienced.

For ultimate relaxation arrive 30 minutes early to enjoy our steam room or a dip in one of our hut tubs, and a shower before your treatment.

If you wish to use our fitness facility, we recommend you do so prior to your spa treatment.

When making a reservation with us, a credit card or gift certificate will be taken to secure your reservations.

Tipping is appropriate for services and treatments. A general guideline would be between 15 and 20%.  A 20% gratuity will be automatically added to all spa packages.

For Your Comfort

Please leave cell phones, jewelry, watches, babies & children at home….this is your time!

We regret that we cannot be responsible for loss or damage of personal belongings.

Please, no facial waxing if you use Retin A, Accutane, or any other acne medication.

One should never use the steam room prior to or after the waxing service, nor should you schedule a body service on the same day as a waxing service.

For our male guests, we recommend that you do not shave prior to facial treatments.

In our commitment to safety, cleanliness and hygiene, we sterilize and sanitize equipment for all services and treatments.

Cancellations

Should you need to cancel or reschedule services, we would appreciate 24 hours in advance for individual services, and 48 hours in advance for packages so you do not get charged. 

In consideration of our hard working technicians, we will charge 100% for late Cancellations (within 24 hours) and No-Show appointments. Booking an appointment is an acknowledgement of these terms and means you comply with our cancellation policy.

We are always open to suggestions.  Please let us know how to better serve you.