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Deposit and Cancellation Policies

Summer Season

Check-In Time: 4:00 P.M. | Check-Out Time: 10:00 A.M.

Deposit Required:

  • 50% of Total Lodging (Including Tax/Service Charge) at Time of Booking.
  • Full Payment Due 3 Days Prior To Arrival

Cancellation Policy:

  • Cancellation Outside of 3 Days of Arrival = $100 Cancellation Fee
  • Cancellation Inside 3 Days of Arrival = Loss of 100% Deposit For Nights Booked (Inclusive of Tax/Service Charge)
  • Guests Are Able to Adjust Dates Outside of 3 Days of Arrival Without Penalty
  • Within 3 Days of Arrival, Guests Are Responsible For All Nights Booked

Winter Holiday Season

Check-In: 5:00 P.M. | Check-Out Time: 10:00 A.M.

Deposit Required:

  • 100% of Total Lodging (Including Tax/Service Charge) at Time of Booking.

Cancellation Policy:

  • Cancellation Outside of 60 Days of Arrival = Loss of 10% of Total Stay (Inclusive of Tax/Service Charge)
  • Cancellation Inside 60 Days of Arrival = Loss of 100% Deposit For Nights Booked (Inclusive of Tax/Service Charge)
  • Guests Are Able to Adjust Dates Outside of 60 Days of Arrival Without Penalty
  • Within 60 Days of Arrival, Guests Are Responsible For All Nights Booked

All Remaining Winter Seasons

Check-In: 5:00 P.M. | Check-Out Time: 10:00 A.M.

Deposit Required:

  • 50% of Total Lodging (Including Tax/Service Charge) at Time of Booking.
  • Full Payment Due 30 Days Prior To Arrival

Cancellation Policy:

  • Cancellation Outside of 30 Days of Arrival = Loss of 10% of Total Stay (Inclusive of Tax/Service Charge)
  • Cancellation Inside 30 Days of Arrival = Loss of 100% Deposit For Nights Booked (Inclusive of Tax/Service Charge)
  • Guests Are Able to Adjust Dates Outside of 30 Days of Arrival Without Penalty
  • Within 30 Days of Arrival, Guests Are Responsible For All Nights Booked

Taxes and Service Charge = 20.7% (7% Service Charge & 12.8% State & Local Sales Tax) **SERVICE CHARGE NOW TAXED**

To Calculate: Multiply Total stay rate by 7%, then multiply that subtotal by 12.8%. This gives you the total stay rate with tax and service.

*The Crestwood does not accommodate pets and has a No Pet Policy.

 

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