Our Commitment to Our Guests:

As we open our doors for business, we look forward to providing our guests a safe home-base with access to the wide-open spaces that surround The Crestwood here in Aspen Snowmass. We are committed to your safety and have been diligently evaluating and implementing new operations and policies with the well-being of guests and employees as the top priority.

We have created new operational procedures based on the guidelines from the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), Colorado Department of Public Health and Pitkin County Public Health to help prevent the spread of COVID-19 that are outlined below:

Communication and Implementation of Social Distancing and Improved Hygiene Practices:

  • Daily Employee Health Monitoring and Reporting
  • Social Distancing Guidance with Signage
  • Mandatory Wearing of Masks by employees when in contact with other staff and guests
  • Installing Plexiglass Shields at Front Desk
  • Soap and Water available at all sinks, especially those in restrooms, breakrooms, kitchens.
  • Hand Sanitizer available at entrances to common areas, offices, front desk and employee office spaces.
  • Lodge Van Disinfected after every ride. Guests to not sit in front seat.

Updated Cleaning Policies & Procedures:

  • Deep Cleans of All Condos Completed Prior to Re-Opening
  • Detailed cleaning and sanitizing high touch points and items using FDA approved disinfectants or solutions.
  • All linens will be removed and washed on hot cycle (>70F) following guest departures.
  • Guests will be given the option to decline housekeeping services limiting employee contact during their stay.
  • Cleaning staff will wear masks and gloves while cleaning and will be trained on proper use and disposal.

Crestwood Reservations Department:

9 AM to 5 PM Monday – Saturday (Closed Sunday)

Reservations Phone: 800-356-5949

Email: res@thecrestwood.com


Crestwood Front Desk Hours:

7 AM to 11 PM – 7 Days a Week Until Further Notice

Front Desk Phone: 970-923-2450

Reservations Phone: 800-356-5949

Email:  fd@thecrestwood.com or res@thecrestwood.com


COVID-19 Updated Policies for Winter 2020-2021: 

Updated Deposits:

  • No Deposit Due for all Winter 20-21 booking through August 31, 2020
  • 50% of Total Lodging Due September 1, 2020
  • Final Payment Due 30 Days Prior to Arrival – Winter
  • Final Payment Due 60 Days Prior to Arrival – Holiday

Updated Cancellation:

  • Worry Free Cancellation through August 31, 2020 (No Penalty)
  • Cancellation Outside of 30 Days of Arrival = Loss of 10% of Total Stay Inclusive of Tax/Service Charge (Holiday = 60 Days)
  • Cancellation Inside 30 Days of Arrival = Loss of 100% Deposit for Nights Booked Inclusive of Tax/Service Charge (Holiday = 60 Days)
  • Within 30 Days of Arrival (Holiday = 60 Days), Guests Are Responsible for All Nights Booked

Snowmass Summer Concert

The Crestwood is a proud sponsor of the summer Snowmass Free Concert Series. The series takes place every Thursday night (with a few Saturday events mixed in) on the Fanny Hill stage. The convenient location to The Crestwood allows guests to walk to/from the concerts and enjoy the breathtaking vistas, free entertainment and bustling social scene. Every Thursday from June 8th through August 22nd, we look forward to catching up with friends and family and take in the music and majestic sunsets across the valley. Make sure you check the list of upcoming concerts this summer before your next trip to Snowmass.


Thursday, June 27 @ 6:30pm – Orquesta Akokán (Mambo/Son Cubano)

Thursday, July 4 @ 6:30pm – Here Come the Mummies (Funk/Rock)– special 4th of July Community Celebration

Thursday, July 11 @ 6:30pm – Hazel Miller (Jazz/Blues)

Saturday, July 13 @ 6:30pm – Rock for a Reason: Rock for a Reason: The Greatest Hits on Earth – Live! ® presents Spectrum of Soul™ Featuring Skip Martin formerly of Kool & The Gang ™ & Special Guest(s) (R&B/Funk/Jazz)

Thursday, July 18 @ 6:30pm – Satsang (Soul/Folk Rock/Hip-Hop) – in conjunction with Yoga on the Mountain

Thursday, July 25 @ 6:30pm – The Lao Tizer Band (Jazz/Rock/Hip-Hop)

Thursday, August 1 @ 6:30pm – McKenna Faith (Country)

Thursday, August 8 @ 6:30pm – Scooter Brown Band (Country)

Thursday, August 15 @ 6:30pm – The Samples (Reggae Influenced Rock/Pop) – Community Photo

Thursday, August 22 @ 6:30pm – New Orleans Suspects (New Orleans Funk/Jazz)


Book your stay here at The Crestwood for the next Thursday Night Concert

New to the Aspen Snowmass scene is the Ikon Pass for winter 2019-2020. The new pass offers pass holders either 5 or 7 days of skiing at all of Aspen Snowmass’ 4 Mountains. The pass has provided access to a new clientele of skiers and opened up the drive market to our resorts for the first time ever to those who always thought Aspen Snowmass was either not affordable or too far away. The most current statistic we have heard was that skiers using the Ikon Pass are accounting for 16% of the paid skier days (excluding season pass holders) in Aspen Snowmass this season. The Crestwood is excited to have these new skiers visiting pour resort and have been offering great pass holder discounts to those new visitors. If you are looking to visit Aspen Snowmass this winter and still need to use those Ikon Pass days, feel free to reach out to our Reservations Department (800-356-5949 or res@thecrestwood.com) for access to pass holder discounts and stay slope side at The Crestwood and take advantage of our prime ski in ski out location on Snowmass Mountain. Our wide variety of accommodations and price points will provide the perfect match for you and your ski crew during your visit to your new favorite ski destination. Bring on the Ikon Effect!