Check-In and Check-Out
Units are guaranteed for check-in at 5:00 p.m. (4:00 p.m. in the summer); check-out is at 10:00 a.m. Your cooperation in observing these times is greatly appreciated.
Internet Access
The Crestwood offers Wireless Internet access at no charge. Network IDs and passwords for each unit are located on your welcome packet.
Bell Service
Our Front Desk Staff is available to help with luggage handling and storage upon request.
Parking
The Crestwood parking lots are owned and operated by The Crestwood. All vehicles parked in our lots are required to have a Crestwood parking permit and there is a one vehicle per bedroom limit. Unauthorized vehicles are not permitted in our parking lots.
Parking permits can be obtained at the Front Desk. The Crestwood has the right to tow unauthorized vehicles.
During ski season vehicles must have a Town of Snowmass Village guest permit to park in any of the lettered or numbered town lots. We have Town of Snowmass Village parking permits for sale at the Front Desk.
Housekeeping
Special maid service is available for owners and their guests upon request. Please notify the Housekeeping Department at extension 1429. All other guests staying 3 nights or more will receive daily maid service.
Coffee Service
Coffee, tea and hot chocolate are available in the Lobby during operating office hours.
Office Services
Our Front Desk is pleased to assist you with receipt or transmittal of fax messages, scanning of documents and printing copies for a nominal fee. Our incoming fax number is 970-923-5018.
Grocery Service
We are glad to shop for your personal groceries and liquor. We ask that you have your list to the Front Desk prior to 6:00 p.m. the day before you require the service.
Amenities
The Crestwood provides roll-away beds, play-pens, baby gates, high chairs, a toddler car seat and limited handicapped equipment upon request on a first-come, first-served basis at no additional charge.
Babysitting
Babysitters’ names are available at the Front Desk. Please contact the babysitter directly.
Dry Cleaning
Dry cleaning service is available by contacting the Front Desk at extension 1425.
Lost and Found
Please call or stop by the Front Desk.
Safety Deposit Box
Safety deposit boxes are available at the Front Desk. We encourage you to use them. The Crestwood is not responsible for valuables left in your room or in your car.
Postage Stamps
First class and postcard stamps are available for purchase at the Front Desk.
Shipping and Receiving
The Crestwood can provide you with the shipment or receipt of any boxes, luggage, ski equipment, etc., through either UPS or FedEx. For shipping information, please contact the Front Desk at extension 0 or by dialing 1425.
Elevator Access
The Elevator within the Dempsey Building is accessible through the main lobby and an entrance on the first level of property across from the Dogwood and Fir buildings. It may be used to enter the spa and exercise facilities, pool deck, Main Lobby and Independence Room. Stairs are also available to access each of these areas.
